Job Information
Amgen Specialist IS Engagement Manager in Washington D.C., District Of Columbia
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Enterprise Architecture are technology strategic thought leaders, helping to drive Amgen’s digital innovation ambitions. We align technology strategies to business imperatives, optimize the value of our technology investments and govern IT architecture standards and practices across the data, application, integration and infrastructure layers; creating value for our staff, our business partners, our shareholders and most importantly – our patients.
As the stewards of the CIO information technology strategy (aka “City Planning”), we are at the forefront of digital innovation acceleration for Amgen’s manufacturing, commercial, drug research, clinical development and shared services organizations. Our thought leadership drives the awareness, education and implementation of City Planning principles and practices across our global technology communities, advancing Amgen’s position as a biopharma industry leader.
Specialist IS Engagement Manager
What you will do
Let’s do this. Let’s change the world. In this vital role you will be accountable for engagement, education and communications with the global architecture community, the management of the Enterprise Architecture Review Board and the management of the Enterprise Architecture technical libraries. This role provides support and cohesion across all Enterprise Architecture practices, ensuring our stakeholders can understand and implement our City Planning principles and practices, and our engagement with the broader technical community at Amgen is effective.
Key Responsibilities
Engagement & Communication
Develop and manage communication campaigns leveraging tools like SharePoint, Adobe Acrobat, Confluence, and Salesforce Marketing Cloud.
Create high-impact digital materials, including PowerPoint presentations, eCards, lookbooks, memos, SharePoint sites, and newsletters, ensuring alignment with organizational goals.
Lead internal branding efforts by producing talent retention materials, onboarding resources, and career development guides tailored to the Enterprise Architecture team.
Curate and manage content for internal social channels to promote Enterprise Architecture milestones, updates, and events.
Technical Enablement
Collaborate with architects, engineers, and developers to translate technical concepts into digestible and visually engaging formats.
Organize and run or facilitate internal forums, and workshops to showcase Enterprise Architecture projects and their value to the organization.
Leverage artificial intelligence tools to enhance content creation, visual storytelling, and communication efficiency.
Business Analysis & Process Improvement
Gather and analyze business requirements to identify key communication needs and translate them into actionable project documentation.
Map business processes and synthesize findings into technical tasks for delivery teams.
Act as a liaison between technical teams and business stakeholders, ensuring clear and effective communication of objectives and deliverables.
Collaboration & Team Support
Partner with HR and leadership to design and execute strategies for employee engagement, talent development, and retention within Enterprise Architecture and within the roles we govern (IT App Owners, Service Owners).
Build relationships across departments to align communication strategies with organizational priorities.
Required Skills:
Technical Expertise : Proficient in SharePoint, Adobe Acrobat, Confluence, and Microsoft Office Suite (with exceptional PowerPoint skills).
Communication Skills : Skilled in creating engaging digital media content, presentations, memos that are tailored to diverse audiences.
Business Analysis : Ability to gather requirements, understand business processes, and document actionable tasks.
AI Integration : Experienced in leveraging AI for content creation and communication efficiency (e.g., generating images, automating repetitive tasks).
Collaboration : Strong interpersonal skills, with the ability to engage with technical and non-technical stakeholders effectively.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.
Basic Qualifications:
Doctorate degree
OR
Master’s degree and 2 years of enterprise architecture experience
Or
Bachelor’s degree and 4 years of enterprise architecture experience
Or
Associate’s degree and 8 years of enterprise architecture experience
Or
High school diploma / GED and 10 years of enterprise architecture experience
Preferred Qualifications:
Minimum of 2 years management experience in Fortune 500, global companies
Minimum of 2 years’ experience working in agile methodologies, including Product Teams and Product Development models
Ability to effectively communicate with leadership and with peers
Ability to self-start and effectively operate within a complex and dynamic environment
Experience managing technical colleagues, directing conversations and keeping teams on task
Experience in internal marketing and communications within a large, organization.
Experience and/or knowledge of talent development and employee engagement strategies.
Experience leading, designing and implementing business processes and change agent networks
Demonstrated ability to understand, and establish approval process for new technology, products and programs
Required strong writing skills to write, prioritize and publish internally relevant information
Bonus: Experience with ServiceNow
Domestic travel up to 10% may be required in the future
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
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Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.