Job Information
Amgen Manager Information Systems - ICSR Intake in Hyderabad, India
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Manager Information Systems - ICSR Intake
What you will do
Let’s do this. Let’s change the world. In this vital role you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will engage with business users and functional SMEs, driving the delivery of innovative technology solutions that enhance business outcomes. Areas of focus will be on leading team performance, delivery management, mentorship, and facilitating continuous improvement in both technical skills and user experience. This is a first-level management role that requires hands-on leadership to develop your team’s capabilities while aligning with business needs and strategic goals.
Work with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs
Lead the day-to-day operations and maintenance of Pharmacovigilance systems (safety database)
Find opportunities for automation and process improvements within the Safety ecosystem
Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow IS Change Control and GxP validation process
Part of project/product team, willing to jump in and do programming/code-reviews etc. based on demands. Hands on programming (SQL/Scripts) is expected.
Work closely with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines
Keeps updated on industry trends, emerging trends and standard processes for pharmacovigilance systems
Maintain knowledge of market trends and developments in web application development frameworks and related and new technologies to provide, recommend, and deliver standard methodology solutions
Responsible for supporting and leading technical root cause analysis and works with vendors to resolve Pharmacovigilance systems related issues
Responsible for improving performance by coaching, mentorship, and training to develop both technical and professional skills within the team
Support audits and inspections
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek should have these qualifications.
Basic Qualifications:
Doctorate Degree OR,
Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR,
Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR,
Diploma with 10 - 12 years of experience in Computer Science, IT or related field
Excellent problem-solving skills and a commitment to resolving challenges
Collaborative spirit and effective communication skills to seamlessly work in a multi-functional team
An ongoing commitment to learning and staying at the forefront of AI/ML advancements.
5 + years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database
2+ years of management or leadership experience or leadership of or leading a team of technical experts
Experience with E2BR2, E2BR3 and MedDRA
Preferred Qualifications:
Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL
Experience with API integrations such as MuleSoft
Solid understanding of using one or more general programming languages, including but not limited to: Java or Python
Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients
Sharp learning agility, problem solving and analytical thinking
Experienced in handling GxP systems and implementing GxP projects
Extensive expertise in SDLC, including requirements, design, testing, data analysis, change control
Professional Certifications:
SAFe for Teams certification (preferred)
SAFe Product Owner and SAFe Product Manager (preferred)
Soft Skills :
Excellent analytical and solving skills
Excellent leadership and critical thinking abilities
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to handle multiple priorities successfully
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
Ability to deal with ambiguity and think on their feet
Ability to influence and aim to an intended outcome
Ability to hold team members accountable to commitments
Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00 pm – 10:00 pm IST; Third Shift: 10:00 pm – 7:00 am IST.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.